Forum Discussion

NickB's avatar
NickB
Brass Contributor
Jul 21, 2023

PDF permissions in Edge using new pdf engine vs adobe acrobat reader

truly stumped on this one...
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1143363/aa1-interactive-claim-form.pdf

this is the same file loaded in edge using the new adobe rendering engine and acrobat reader dc displaying 2 different sets of file based permissions

any user with an adobe pro licence with the relevant adobe extension installed work fine as you'd expect allowing you to fill in the form

adobe reader dc allows you to fill in the form

edge - doesn't
any ideas?

4 Replies

  • NickB's avatar
    NickB
    Brass Contributor
    also had another case of edge with new rendering engine + Edge with adobe pro not allowing a form to be correctly filled in as it has fields all over the show however renders perfectly in adobe acrobat reader - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/689223/copdol11-eng.pdf
    • Kelly_Y's avatar
      Kelly_Y
      Icon for Microsoft rankMicrosoft

      NickB Hey!  The team wanted to get some additional information about this message: 

       


      NickB wrote:
      also had another case of edge with new rendering engine + Edge with adobe pro not allowing a form to be correctly filled in as it has fields all over the show however renders perfectly in adobe acrobat reader - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/689223/copdol11-eng.pdf

      Can you clarify what "Edge with adobe pro" means?  Is it the Acrobat extension within Microsoft Edge and this user has a paid subscription of Adobe Acrobat?  Thank you! 

       

      -Kelly

       

    • Kelly_Y's avatar
      Kelly_Y
      Icon for Microsoft rankMicrosoft

      NickB Hi!  Thanks for reaching out.  I've passed this on to the PDF team to investigate, we will follow up with any insights from them or if they have any follow up questions.  

       

      -Kelly

Resources