Forum Discussion
Installation-Error on Windows Server 2016 (Terminal-Server)
hi folks
i'm trying to install the edge chromium BETA to one of our win2016-terminal-server.
unfortunately, the setup crashes every time. in the event-log, i'm getting the event-id 1000 "application error" (error in module "ntdll.dll")
on other server2016-systems the installation is working fine.
any ideas? are there any additional installation logs for troubleshooting?
cheers, sandro
Update: we have found a solution for our environment! (Windows Server 2016 Terminal-Server with Citrix XenApp 7.15 / Virtual Apps and Desktops)
Seems like some Citrix-Software is responsible for the crashes. Installation on Standard Windows Server 2016 with Terminal Services working fine.
Check the following article:
- Elliot Kirk
Microsoft
Hi _Sandro_, I would recommend opening a ticket with our support team. They are superb, and can help get you unblocked. You can open a ticket from this link: https://microsoftedgesupport.microsoft.com/hc Thanks - Elliot
it seems, they don't like tickets for business / enterprise environment. they told me to open a ticket with the "commercial browser support".... a bit strange, because its still BETA and maybe such installation errors will help for further cases? Elliot Kirk
Update: we have found a solution for our environment! (Windows Server 2016 Terminal-Server with Citrix XenApp 7.15 / Virtual Apps and Desktops)
Seems like some Citrix-Software is responsible for the crashes. Installation on Standard Windows Server 2016 with Terminal Services working fine.
Check the following article:
