Forum Discussion

Copper Contributor

Aug 27, 2019

Solved

Installation-Error on Windows Server 2016 (Terminal-Server)

hi folks i'm trying to install the edge chromium BETA to one of our win2016-terminal-server. unfortunately, the setup crashes every time. in the event-log, i'm getting the event-id 1000 "applicatio...

_Sandro_
Nov 11, 2019
Update: we have found a solution for our environment! (Windows Server 2016 Terminal-Server with Citrix XenApp 7.15 / Virtual Apps and Desktops)
Seems like some Citrix-Software is responsible for the crashes. Installation on Standard Windows Server 2016 with Terminal Services working fine.
Check the following article:
https://support.citrix.com/article/CTX107825

Elliot Kirk

Microsoft

Aug 28, 2019

Hi _Sandro_, I would recommend opening a ticket with our support team. They are superb, and can help get you unblocked. You can open a ticket from this link: https://microsoftedgesupport.microsoft.com/hc Thanks - Elliot

_Sandro_
Copper Contributor
Sep 03, 2019
it seems, they don't like tickets for business / enterprise environment. they told me to open a ticket with the "commercial browser support".... a bit strange, because its still BETA and maybe such installation errors will help for further cases? Elliot Kirk
- _Sandro_
  Copper Contributor
  Nov 11, 2019
  Update: we have found a solution for our environment! (Windows Server 2016 Terminal-Server with Citrix XenApp 7.15 / Virtual Apps and Desktops)
  Seems like some Citrix-Software is responsible for the crashes. Installation on Standard Windows Server 2016 with Terminal Services working fine.
  Check the following article:
  https://support.citrix.com/article/CTX107825