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mhousler's avatar
mhousler
Copper Contributor
Aug 11, 2020

Going from IE mode site to a smartcard authenticated site in the same tab

 

Hello.  Thought I would beat the drum again 🙂

 

Has anyone noticed an issue while going from an IE Mode tab and then trying to click to a smartcard authenticated site and it never shows the smartcard selection box?  If you go from a tab that is not in IE Mode and it goes through correctly?  It will spin and spin and "processing request" for at least 5 minutes before I gave up and closed the tab.

 

I submitted this via feedback but thought I might toss it out here also.

 

Thanks!

 

@mhousler 

10 Replies

  • EvgeniyJin's avatar
    EvgeniyJin
    Copper Contributor

    Our company has the same problem. The corporate portal only works in enterprise mode. But other internal resources only work correctly under new browsers.

    Attached a screenshot. When opening in Edge with an empty tab, the request occurs. When opening in IE11, the request occurs. If the site is open in enterprise mode in Edge, the request does not occur.

    It doesn't work if I enter a link in the address bar, or select from favorites.

    Is there a workaround?

    • mhousler's avatar
      mhousler
      Copper Contributor

      EvgeniyJin 

       

      The only workaround I can find is to first go to a page that is not in IE Mode and then it works.  Not much of a workaround, I know.

       

      Mark Housler

      • EvgeniyJin's avatar
        EvgeniyJin
        Copper Contributor

        mhousler 

        Thanks for the answer.

        In my case, this is not the solution. The home page for all users is a corporate portal. Bosses will not understand if they need to open a new page to work with the site.

    • mhousler's avatar
      mhousler
      Copper Contributor

      Kelly_Y 

       

      Hi Kelly, thanks for the response.

       

      Do you mean to put the site that requires the CAC authentication in as a neutral site?

       

      This happens on *any* site that requires CAC authentication when I go from an IE Mode tab so it wouldn't really be practical to try to add them all 🙂

       

      I did test one and while "Neutral" didn't work, it did work if I put the CAC site in IE Mode also.  Still not really a solution though as IE mode seems to break other things on the site.

      • Kelly_Y's avatar
        Kelly_Y
        Icon for Microsoft rankMicrosoft

        mhousler Hi - Thanks for the additional information!  I'm currently checking with the IE Mode team and have passed on the details.  

         

        -Kelly

         

        Shilpa_Subramanian as FYI