Forum Discussion
Extremely slow load times when signing in to web applications within Microsoft Edge
I am troubleshooting several issues where users at my organization are experiencing extremely slow load times and incomplete loading when trying to login to particular web applications. These issues seem to have surfaced a couple months ago and I haven't been able to identify a root cause yet.
We've noticed that the load experience is sometimes slightly better after clearing cache and cookies or when using an InPrivate browser but doesn't seem to "stick." I've also noticed that using the Progressive Web App version of the web app and actually "installing" the PWA has seemed to help a little, but I am mostly stumped so far.
Has anyone else experienced similar issues with their users and been able to attribute it to anything? I would summarize the issue as 'slow load times when signing in to web applications.'
- Kelly_Y
Microsoft
pjv4tx Hi - It would hard to determine what's going on without repro steps. I think in this case it would be best to reach out to Support (https://support.serviceshub.microsoft.com/supportforbusiness). They should be able to gather logs and other diagnostic data to help investigate your specific case. Thanks!
-Kelly
- I have the same issues as well with Microsoft.com and LinkedIn. VERY slow load times in Edge, but immediate when using InPrivate. Definitely something happening here as I can recreate exactly what you are experiencing. I thought it was DNS at first, but almost every other website has no issues.
- I found for a couple of the sites my users were having issues with that our firewall was stifling the connection.
