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Stevengwynjames's avatar
Stevengwynjames
Copper Contributor
Apr 12, 2023

Why does EDGE Version 112 do a spinning wheel of death, when you go to print something?

Dear All,

 

Why does Version 112 of Edge do a spinning wheel for 30seconds to 2mins before finally showing the Print preview, what is taking EDGE so long to process? With FIREFOX is is almost instant, I have tried different printers and it is a HTML file so it is in the cache.

 

How do I overcome this? 

 

Thanks

Steve 

  • DustinResch's avatar
    DustinResch
    Copper Contributor
    Confirmed on two users in my org as well. I was on 111.0.1661.62 and printing was immediate. As soon as I upgraded to 112.0.1722.39 I also started receiving the spinning wheel of death just trying to print anything from Edge.
    • clarkdave40aolcom's avatar
      clarkdave40aolcom
      Copper Contributor

      DustinResch I have just encountered this same problem and cannot find any cure for it.It would appear the last upgrade created it.Is there any way it can be resolved?

      • DustinResch's avatar
        DustinResch
        Copper Contributor

        Deleted 

        Version 112.0.1722.39 (Official build) (64-bit)

        This is the flavor of Edge we're running on the machines having the issue.  Edge is the supported browser in my org but we've had to switch to another browser to get around this current issue.  

        As of right now I've got zero workarounds other than using another browser.  To print this webpage out, it took approximately 18 seconds to go from Print -> Spinning wheel (with Edge not responding in the background) -> to actually seeing the print preview on my first try.  Approximately 15 seconds on the second try.  Doesn't matter if I have 20 tabs open or a handful.  

        I'm on Win10 Pro 19045.2788, 22H2


  • SlowCyclist80's avatar
    SlowCyclist80
    Copper Contributor
    Yes! 4x users with this in my org. System restore fixes it every time. Awaiting an announcement from MSFT.
  • jeremytbeau's avatar
    jeremytbeau
    Copper Contributor
    I've switched a few users to the Microsoft PCL Class drivers for a workaround. The HP V3 drivers seems to be a little bit faster, but still annoying.

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