Forum Discussion
Touchpad scrolling trouble
Hello everyone,
I have the Ms Edge Dev with lastest version installed on May 10th. Since some nearest versions which I do not remember, I've faced some troubles with the touchpad. When I used 2 fingers to scroll up and down, the cursor disappeared. Right after I touched the pad again to move the cursor, it showed the menu like i'd right-clicked on that point. In other windows (explorer, word,...) and even Chrome it didn't act like that. So I think that it may be an error. Do anyone got a solution ? Please let me know if I can fix it myself.
Hi all,
Thanks for taking the time to let us know about this. In case you didn't see the update in our separate discussion for this, the feature PM addressed it here and gave some insights.
Hopefully that helps!
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
52 Replies
Hi ,
This is a known problem with synaptic drivers + chromium edge.
Downgrade your synaptic to ver 19.3.31.31 . reboot and check again. finger scrolling will work butter smooth.
However, yes its a microsoft problem. Regular chrome and firefox and every other browser works fine. Its just edge + latest synaptic drivers don't play well together
- How to downgrade?
- use this video as a guide, but select "remove driver" instead of update. after removing restart windows, then install the old driver version.
also, do not let windows update the driver again (careful with windows update. search Google "how prevent windows update drivers"
https://youtu.be/yR11GxoN7vk
pkillpeers Thank you for the response... So my question is, it’s a Microsoft issue - when are they going to resolve it? It’s their responsibility, it’s a know issue... Why aren’t they resolving it?
neilhobbs76: It's an "Edge" issue and they are aware of it. It is showing up on their list of issues as "to be investigated" and it's been been there for 3 months.
After every new release, I re-report the bug using the "Report Feedback" feature in Edge. I think if everyone does so it will raise the profile of this issue.
- Same issue here, I've an HP Omen x15, with the latest Edge build.
This is what happens every now and then, when I do a two-finger scroll...
Have a look at how big the LinkedIn page and then have a look at the Zoom level that the Edge Beta says - 100%. I'm sorry, but this is a complete joke...
That's the same problem I have with two-finger scrolling. After plugging a Omen Reactor mouse, it disappears. The problem is still here [Microsoft Edge 79.0.309.15] neilhobbs76
I installed the latest Edge Beta on Wednesday and I have the same issue as well... I have an HP... this only happens within Edge...duquocminhquan
So... This issue is mostly affecting HP laptops, particularly x360. I have a Pavillion 15"
I meet this problem in all version form beta to canary after some update. I try to reset all things but not help, even re-install windows help less. Then I find that in windows sandbox two figures scroll work normal. My laptop is HP Envy 15-bp with last Synaptics Pintering Device Driver(from windows update)
Deleted I have the same laptop as you and also the same problem. Hope there are going to be a fix for this soon
I have another issue on my Lenovo Y50 with Elan Touchpad. It scrolls or miles ahead of where it is supposed to, while chrome works perfectly with no problems at all. I'd like to use Edge Dev but this is making it harder to use on the laptop.
Same issue here with Edge Dev, HP Spectre X360-13. Reported.
I'm having the exact same issue on my HP Envy X360. Secondary menu opens when fingers resting on Touchpad or when completing scrolling movements. The right-click menu just pops-up.
It's NOT a driver or Touchpad issue because it is only happening on Edge Dev. The bug does not appear in Chrome, Edge (regular version), or Firefox, and does not appear in any "non-browser" app. BUT, it also appears in Edge Canary and Beta issues, so THIS IS AN EDGE ISSUE. Edge is not playing nicely with HP touchpads on Windows 10
I am having exactly the same issue on my HP Envy x360 with Synaptics touch pad (Driver 19.5.35.41).
I have tried uninstalling/re-installing touch pad drivers, different versions etc etc.. but the issue persists.
As others stated, this is only an issue with Insider Edge (Chrome based Edge), other browsers and apps work 100% OK.
Looking forward to a fix because I love using the new Edge on my other devices, I'm going to switch back to Google Chrome on this laptop until it gets fixed 😞
I've got the exact same issue on 78.0.262.0
I've tried upgrading Intel Graphic Drivers. That seemed to be a quick fix, until I rebooted my laptop and... Back at it again. It's really frustrating. Plus, navigating PDF is a complete mess. Once I scroll, the document gets to like 1% zoom on its own.
Hi duquocminhquan,
I don't have the Intel HD drivers in my system and still the above problems come. Whenever I'm scrolling using the two finger gesture of my touch pad the right click menu appears. I'm using the synaptics HID drivers and this problem is present from the time of installation of the edge dev.
