Forum Discussion

Whoosh's avatar
Whoosh
Copper Contributor
May 22, 2020

Synch and Duplicate Favorites - Driving me mad deleting them over and over

I have Edge Dev, Edge Beta and Edge on my PC

 

Edge on my smartphone

 

Edge on my tablet

 

Synch is enabled

 

many of my book marks and book mark folders are being duplicated or triplicated!- can I stop that?

 

even after I go in and delete duplicates - they then subsequenty re-appear

7 Replies

  • Anonymous's avatar
    Anonymous
    May 22, 2020

    Whoosh We appreciate you reaching out, and welcome to the MS Edge Insider's community!

     

    Can you please confirm the version numbers of all the builds that you are using/trying to sync on? It looks like there is a known issue with the deduplication tool in some of the older ones. And if you haven't yet, please submit detailed feedback and diagnostic data through the browser (Shift+Alt+i) as it helps our devs troubleshoot.

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

    • Whoosh's avatar
      Whoosh
      Copper Contributor
      May 23, 2020

      Deleted 

      PC
      Version 84.0.516.1 (Official build) dev (64-bit)
      Version 83.0.478.37 (Official build) beta (64-bit)
      Version 83.0.478.37 (Official build) (64-bit)
      win 10 Pro 19631
      Tablet
      45.03.4.4958
      Phone
      45.03.4.4958

      • Anonymous's avatar
        Anonymous
        Jun 01, 2020

        Whoosh To confirm: the Sync team looked into this and suspects that it's indeed related to a known issue. They also requested that you submit diagnostic data (Shift+Alt+I) if you haven't yet, so they can compare the sync logs.

         

        Thanks!

         

        Fawkes (they/them)
        Project & Community Manager - Microsoft Edge