Forum Discussion

Watney's avatar
Watney
Iron Contributor
May 04, 2019

Sync Broken - "couldn't connect to server" - How do we get sync to work?

A number of us are unable to sync our profiles across devices. We get the same error message, "Couldn't connect to the server. Retrying ..." We've also submitted feedback to the dev team. 

 

Has anyone successfully figured out a way to get your bookmarks to sync? Thanks. 

5 Replies

    • ikjadoon's avatar
      ikjadoon
      Bronze Contributor
      Jul 05, 2019

      v-gapart Did this bug get fixed? I've had errors with Sync ("Sync isn't available right now. Please sign out and in again, etc.") and after repeated sign out/in cycles, no luck. This bug appeared almost the same time as this thread.

       

      Since it's a different error, I'm not sure if it's the same bug?

       

      Version 77.0.197.1 (Official build) dev (64-bit)
       

       

       

      • v-gapart's avatar
        v-gapart
        Former Employee
        Jul 08, 2019

        ikjadoon 
        We are aware of the Sync issues and are still working to resolve them as they recur or change.

         

        Gabriel

    • Watney's avatar
      Watney
      Iron Contributor
      Jun 27, 2019

      v-gapart Thanks so much for your reply. Sync was working great for me across multiple devices for several weeks, but recently, it randomly works and sometimes only partially. 

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