Forum Discussion
Problem downloading Edge insider browser
HotCakeX To loop back, one of our devs wanted to let you know this:
MicrosoftEdgeUpdate.log can be in one of two places:
- %ALLUSERSPROFILE%\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log -> System-wide install
- %LOCALAPPDATA%\Temp\MicrosoftEdgeUpdate.log -> Per-user install (e.g. Canary)
An easy way to get to it is to open up a new Windows Explorer window and copy one of the two addresses to the address bar. E.g.:
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
HotCakeX We appreciate you letting us know! Can you please confirm what version and package (enterprise, personal, etc.) of Windows 10 this happened on?
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
- Hi,
I downloaded the latest version of canary Version 81.0.375.0 (Official build) canary (64-bit)
from here:
https://www.microsoftedgeinsider.com/en-us/download/
the exact URL:
https://c2rsetup.officeapps.live.com/c2r/downloadEdge.aspx?ProductreleaseID=Edge&platform=Default&version=Edge&source=EdgeInsiderPage&Channel=Canary&language=en&Consent=1HotCakeX Perfect, thank you! I'll pass that on.
Fawkes (they/them)
Project & Community Manager - Microsoft EdgeThank you Deleted
would you please pass on these additional information too?
so the problem is again happening for Version 81.0.377.0 (Official build) canary (64-bit) when downloading it on a fresh Windows 10 installation
you can see it keeps downloading until this point
and then suddenly goes back to the beginning
you can see the Internet usage so it is downloading but for some reason it is stuck in a loop, it never finished and keeps restarting the download.
