Forum Discussion
Outlook suddenly cannot access Gmail
I suddenly started getting a message in Outlook saying
"SIGN IN: Your account email address removed for privacy reasons needs attention, please sign in to use your account"
It was followed by a button labeled "Sign in via browser".
When I press that button, I'm taken to the following webpage:
But when I press Continue I get the following error:
You have denied Office access to Google - IMAP.
Please grant Office access to Google - IMAP and try again.
After a lengthy back-and-forth with ChatGPT, I ended up deleting my Gmail account in Outlook as well as my IMAP credentials in Windows 11, but it did not fix the problem. When I try to add back the account, I get all the same errors in all the same places.
I found one post on the internet where a use claimed to have fixed this problem by changing the names of the IMAP & SMTP server in Outlook:
In Outlook, add the account as IMAP manually:
- IMAP server: change imap.gmail.com to imap.googlemail.com
- Port: 993
- SMTP server: change smtp.gmail.com to smtp . googlemail.com
- Port: 465
None of that helps.