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gocloud's avatar
gocloud
Brass Contributor
Feb 22, 2020

My new tab region being locked to Mainland China while my region is not China

I think my new tab being locked to Mainland China because there is a IPC license number at left bottom of my new tab.

And i was not able to see an option to change my region inside the setting button at top right of new tab.

 

My IP address was from HongKong, my account region was HongKong, and i confirm my Windows region was set to Hongkong, but... Why the fxxking new tab does not follow my setting? why change region option was removed after it locked to China???

  • Hi,
    Which Edge channel are you using?
    can you post screenshot of the settings items you are talking about?
    • gocloud's avatar
      gocloud
      Brass Contributor

      HotCakeX 

      This is a normal one, with region select, i am using both stable and canary channel

      • HotCakeX's avatar
        HotCakeX
        MVP
        Well your region is not locked to China in this screenshot that I see
  • gocloud Thanks for reaching out, and we're sorry to hear that you're encountering issues with the new tab page! If you haven't yet, can you please submit feedback through the browser? Our devs would love to take a look at the diagnostic logs to better figure out what's happening here.

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

    • gocloud's avatar
      gocloud
      Brass Contributor

      Deleted Can you explain why NTP is locked to China while browser primary language was set as zh-CN?


      Browser primary language set as zh-CN does not mean the current user (a people) or it's account belongs to China.

      It could mean this device was used by multiple people for work and some of them can only read Chinese.

       

      Every language except zh-CN have this option 👇

       

      • Deleted's avatar
        Deleted

        gocloud Thanks for sharing that screenshot again. To follow-up on my last reply, did you have a chance to submit detailed feedback and diagnostic logs through the browser? It would really help our devs. In the meantime, I'll follow up with our New Tab Page team and will let you know if they can provide any insights.

         

        Fawkes (they/them)
        Project & Community Manager - Microsoft Edge

  • Extrawdw's avatar
    Extrawdw
    Copper Contributor
    Hi,
    Please try following steps:
    Close Edge
    Locate "%USERPROFILE%\AppData\Local\Microsoft\Edge\User Data"
    Delete everything EXPECT your Edge profile folders (they are "Default", "Profile 1", "Profile 2", ect.)
    Reopen Edge

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