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gocloud's avatar
gocloud
Brass Contributor
Feb 22, 2020

My new tab region being locked to Mainland China while my region is not China

I think my new tab being locked to Mainland China because there is a IPC license number at left bottom of my new tab. And i was not able to see an option to change my region inside the setting butto...
Deleted's avatar
Deleted
Feb 26, 2020

gocloud Thanks for reaching out, and we're sorry to hear that you're encountering issues with the new tab page! If you haven't yet, can you please submit feedback through the browser? Our devs would love to take a look at the diagnostic logs to better figure out what's happening here.

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

gocloud's avatar
gocloud
Brass Contributor
Apr 03, 2020

Deleted Can you explain why NTP is locked to China while browser primary language was set as zh-CN?


Browser primary language set as zh-CN does not mean the current user (a people) or it's account belongs to China.

It could mean this device was used by multiple people for work and some of them can only read Chinese.

 

Every language except zh-CN have this option 👇

 

  • Deleted's avatar
    Deleted
    Apr 06, 2020

    gocloud Thanks for sharing that screenshot again. To follow-up on my last reply, did you have a chance to submit detailed feedback and diagnostic logs through the browser? It would really help our devs. In the meantime, I'll follow up with our New Tab Page team and will let you know if they can provide any insights.

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

    • gocloud's avatar
      gocloud
      Brass Contributor
      Apr 08, 2020
      Submitted
      • Deleted's avatar
        Deleted
        Apr 20, 2020

        gocloud I chatted with the team about this and they would love to do some further troubleshooting with you. If you're comfortable with that, feel free to send me a private message and we can work out the next steps.

         

        Thanks!

         

        Fawkes (they/them)
        Project & Community Manager - Microsoft Edge

  • HotCakeX's avatar
    HotCakeX
    MVP
    Apr 03, 2020
    Locked meaning you can't change the language on the new tab page?
    • gocloud's avatar
      gocloud
      Brass Contributor
      Apr 05, 2020

      HotCakeX Yes, there is no such option while browser primary language was set to Simplified Chinese,  I am sure both ip address and system region was US.

      • HotCakeX's avatar
        HotCakeX
        MVP
        Apr 06, 2020

        gocloud 

         

        Spoiler
        gocloud wrote:

        HotCakeX Yes, there is no such option while browser primary language was set to Simplified Chinese,  I am sure both ip address and system region was US.

        Here's my findings. I have US IP and language settings in Windows.

         

        Using Edge Version 83.0.477.0 (Official build) canary (64-bit)

        set my Edge language to a couple of Chinese language variations:

         

        Spoiler
        Simplified Chinese

         

        Simplified Chinese

         

        Chinese (Traditional) - 中文（繁體）

         

        Chinese (Traditional) - 中文（繁體）

         

        and as you can see they all offer all languages for the New tab page.

         

        there are some other Chinese variations such as these:

         

        Spoiler

         

         

         

        but as you can see in the screenshots, the option to set them as the display language in Edge is unavailable.

         

         

        I suggest you to clean uninstall Edge canary, remove user data when asked during uninstall (it's a small checkbox) and then install it again to check.

         

         

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