Forum Discussion
MS Edge Enterprise Account Syncing
Jordan Paris So it appears that the issue is that it requires AD Premium, in particular - Enterprise State Roaming. I had two tenants, one with, one without. One worked, one didn't. I lit up AD Premium on the onr that didn't and after a little while, I was able to get it going.
Michael Rennie We haven't yet rolled out AAD sync for macOS. That is coming soon so error you see on macOS is expected. We expect sync to work fine on Windows if you have ESR enabled. Can you submit in-app feedback and PM me your email address?
We are working to update the sync articles we published a while ago (https://techcommunity.microsoft.com/t5/Articles/Updated-Syncing-in-Microsoft-Edge-Preview-Channels/m-p/510159) with the latest status to offer all our customers visibility into the current state in addition to improving error messaging in app.
Thank you for your patience and help in making Edge a better browser.
akhator Is there special setup required for syncing an enterpise account? My company has a AAD P1 subscription. On my desktop client (81.0.389.2 Dev) using my work account I get a error that "Sync isn't available right now" and "Couldn't connect to the server. Retrying...". I have a personal profile setup and that seems to be working without issue. Any suggestions?
Having the same issue here. Looking at Version 79.0.309.71 (Official build) (64-bit), our work accounts will not sync with error: Sync isn't available right now. & Hmmmm....we're having trouble verifying your account details.
Yet, Sync for our work accounts was working fine in the older Edge. We have AAD Prem and Enterprise Roaming is enabled and has been for a long time. Our Windows 10 Enterprise settings sync and work fine with our work accounts. Just not the new Edge.
