Forum Discussion

Brass Contributor

Aug 21, 2019

Solved

MS Edge Enterprise Account Syncing

It seems it is now enabled for me in Dev channel, but it is showing that "sync has been disabled by the administrator." This is a domain-joined PC. Is this setting looking at the "Sync your settings"...

John White
Aug 22, 2019
Jordan Paris So it appears that the issue is that it requires AD Premium, in particular - Enterprise State Roaming. I had two tenants, one with, one without. One worked, one didn't. I lit up AD Premium on the onr that didn't and after a little while, I was able to get it going.

Michael Rennie

Brass Contributor

Sep 02, 2019

I enabled enterprise state roaming and sync still isn’t working. Error on windows is “syncing is not available right now. Check your settings and try again” then under the profile, sync is greyed out and it says “to resume sync, sign out and then sign in again” which does nothing.

On my Mac it says “Sync is not yet available for work or school accounts”

I have the latest beta version and have AzureAD P1

akhator
Iron Contributor
Sep 03, 2019
Michael Rennie We haven't yet rolled out AAD sync for macOS. That is coming soon so error you see on macOS is expected. We expect sync to work fine on Windows if you have ESR enabled. Can you submit in-app feedback and PM me your email address?

We are working to update the sync articles we published a while ago (https://techcommunity.microsoft.com/t5/Articles/Updated-Syncing-in-Microsoft-Edge-Preview-Channels/m-p/510159) with the latest status to offer all our customers visibility into the current state in addition to improving error messaging in app.

Thank you for your patience and help in making Edge a better browser.
- dorgold
  Copper Contributor
  Oct 16, 2019
  akhator, any update on when sync for AAD accounts on macOS is coming?
  - akhator
    Iron Contributor
    Jan 15, 2020
    dorgold Sync for AAD accounts is already enabled for MacOS. Thanks for your patience.