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enato007's avatar
enato007
Copper Contributor
Jun 07, 2023

Microsoft Edge "Save as" function not working for pdfs

Good day. Since the last Edge update, I have not been able to save pdf files(editable pdf). Before when you click save as, and enter a new name, the page referred to the new name. but now, the page refreshes, the content is the new content but the file name remains the same

Please, does anyone know how to solve the issue?

 

16 Replies

  • Figaro14's avatar
    Figaro14
    Copper Contributor

    After I rolled back Windows 11 to the previous update, Edge PDF Viewer worked again.  However,  Windows 11, within less than a day, performed another update and Edge PDF viewer developed the same problem all over again.  It will not save (or save as) any edits.  Disabling the "new PDF viewer" does no good.  This time, I did a  Windows restore to previous date to the point before the last updates.  Everything worked again but Windows 11 insists on, once again, installing Windows Updates and I simply cannot work without Edge PDF editor features.  I work with Microsoft Edge PDF multiple times a day with my students -- their completing homework on it and I grading and correcting the homework.  I've searched and searched for a PDF program that works the same way -- there is none!   I was finally forced to completely disable Windows Updates until Microsoft does SOMETHING to address this problem.  Until then, no more updates for Windows 11!

  • Figaro14's avatar
    Figaro14
    Copper Contributor

    Every Windows 11 update since April has caused the Edge PDF writer to malfunction on my computer.  Once the update occurs, the Edge PDF writer will allow all the tools to work, but refuses to save anything.   Before I start hearing all the suggestions such as disable new PDF viewer, clear cache, disable acceleration, etc.  believe me, I've tried every 'remedy" that has been previously posted.  The only thing that has so far is doing a Windows 11 rollback restore, which gets rid of all the updates since April 2026.  I am a teacher and heavily rely on Edge PDF.  NO other program will do with such ease and simplicity what Edge PDF viewer does.  It allows my student to do homework directly on PDF files and for me to grade them.  I am a huge believer in keeping Windows constantly updated, but because of this problem, I've finally resorted to disabling the Windows Update feature.  I cannot continue to have this problem occur every time there is an update.  Anyone else experiencing this and, aside from all the "fixes" that date back to 2023 that have not worked, if you know what else might be causing this, I'm open to suggestions.  Thank you! 

  • Figaro14's avatar
    Figaro14
    Copper Contributor

    April 2026 The issue has developed again.  I've tried reinstalling Edge, switching to Edge Beta, going back to the default Microsoft Edge PDF.  Nothing works. It will SAVE the very first edit you do.  After that, it refuses to do either a save or a save as.  This is a huge problem.  Please help!!!! 

    • Figaro14's avatar
      Figaro14
      Copper Contributor

      Just wanted all to know -  after trying every suggestion that Microsoft, AI, YouTube videos, and other posters suggested -- none of which worked to get Edge PDF writer to save edits, I finally resorted to rolling back all Microsoft Updates from this past month.  Ahhh!  Guess what?  Now Edge PDF writer works properly again. 

      • Sniper0193's avatar
        Sniper0193
        Copper Contributor

        How do I roll back all Microsoft Updates?  I'm having the very same issue and I'm ready to pull my hair out 🤔

  • mikehoopes's avatar
    mikehoopes
    Copper Contributor

    enato007 Microsoft Print to PDF works, but it renders the whole page as a bitmap, with no OCR. I had the same issue until I installed Java (I opted for the https://docs.aws.amazon.com/corretto/latest/corretto-21-ug/downloads-list.html version); now Save As PDF works fine, and fast.

  • 50000_stitches's avatar
    50000_stitches
    Copper Contributor
    ALL OF THE BELOW OCCURS ON WINDOWS 11:

    This is still an issue!!! The full extent of the issue is described as below as I use Microsoft Edge to edit PDF documents every day.

    If you open a PDF document in the Edge browser, it will open normally. However, the catch is that when you want to save the document to your system, clicking the 'Save as' button and setting the name to whatever you want it to be will not force the tab to reload with the new name as it always has. It is as if you haven't saved anything, and you will only be able to check if the document has saved properly by going to where you saved it. This is very frustrating when you have many PDF documents open at once and want to save them all individually with different names, as I do this daily.

    The next big issue is when using Edge's built-in annotator, the document will save when you click on the button, but when you close and re-open it, the asterisk re-appears in the tab of the opened document which only signifies that changes have yet to be saved... but we just saved that document and opened it again. I have tried re-opening the document multiple times just in case it takes a bit longer to save, but this does not change anything. What forces the document to be saved immediately is either renaming the document to something different or moving it to some place else.

    Another issue that occurs is when opening some PDF documents directly from Microsoft Outlook Client, they open with the asterisk already in the document name on the tab, and when there is more than 1 page, only the first page shows content whereas the others are blank. The reason I know this is a problem with Edge and not Outlook is that saving the document straight away to my system without opening it in Edge first, and THEN opening it on Edge, allows for all of the content that was previously blank, to now show fully.

    And lastly, sometimes when opening PDF documents directly from Microsoft Outlook Client, there are annotations from a previously edited document showing all over the place. Again, an Edge issue because they were annotated using Edge.

    Disastrous update from Microsoft, a lot of random bugs that shouldn't have even existed and they have yet to even take notice after weeks!!!

    GET. IT. SORTED.
  • alaynachu's avatar
    alaynachu
    Copper Contributor

    I am glad to see I am not the only one having this issue! Can someone help us figure out why it may be happening? enato007 

    • Oriennnn's avatar
      Oriennnn
      Copper Contributor
      Also seeing this issue when opening PDFs with Edge. Saving the PDFs does not work, and print preview renders the previously saved PDF data.

      It appears that creating a new profile fixes the issue, but that is not a good fix! Issue came with 114.
      • ameade_01's avatar
        ameade_01
        Copper Contributor
        I'm not so sure the issue just cropped up in 114. I've seen the issue intermittently before, but I could always remove focus from the screen, and then alt tab back to make it work. Now, the only solution to get Edge back is the task manager End Task and restore windows/tabs. Then, I might get lucky and it will download, but it's about a 1 in 10 chance. Mostly it just repeats the cycle. Sadly, Chrome works just fine.
  • Jacob1320's avatar
    Jacob1320
    Copper Contributor

    enato007 I am having the same issue. It appears it does save the new updated file under the new name but doesn't refresh the working tab's title.