Forum Discussion
enato007
Jun 07, 2023Copper Contributor
Microsoft Edge "Save as" function not working for pdfs
Good day. Since the last Edge update, I have not been able to save pdf files(editable pdf). Before when you click save as, and enter a new name, the page referred to the new name. but now, the page r...
alaynachu
Jun 09, 2023Copper Contributor
I am glad to see I am not the only one having this issue! Can someone help us figure out why it may be happening? enato007
Oriennnn
Jun 09, 2023Copper Contributor
Also seeing this issue when opening PDFs with Edge. Saving the PDFs does not work, and print preview renders the previously saved PDF data.
It appears that creating a new profile fixes the issue, but that is not a good fix! Issue came with 114.
It appears that creating a new profile fixes the issue, but that is not a good fix! Issue came with 114.
- ameade_01Jun 12, 2023Copper ContributorI'm not so sure the issue just cropped up in 114. I've seen the issue intermittently before, but I could always remove focus from the screen, and then alt tab back to make it work. Now, the only solution to get Edge back is the task manager End Task and restore windows/tabs. Then, I might get lucky and it will download, but it's about a 1 in 10 chance. Mostly it just repeats the cycle. Sadly, Chrome works just fine.
- OriennnnJun 12, 2023Copper Contributor
ameade_01
I believe it happened in either 113 or 114. I'm running Edge extended stable, so my last stable version was 112 with 110 before that. Maybe it started near the end of 113, but I've reverted to 112 and the issue does not exist. The issue also exists in 115 and 116 edge dev/canary.The pdf files are being cached in the user profile folder "Pdf Restore data". You can trigger the issue if you edit a form field in the PDF and wait 10 seconds, save, reload it and try to edit it.
In 112 the cache file gets deleted properly. It doesn't get deleted properly in 114 and persists indefinitely.
- ameade_01Jun 13, 2023Copper ContributorOriennnn
I must have something else going on then. My PDF Restore Data folder is empty. I do have some pdfSQLlite objects in a PDF folder though.
Another twist (or maybe this is well known). Just tried on my laptop and it downloads without an issue. Same version of Edge (114). I just hate to switch to my laptop to download corporate reports and 10k filings, just a pain.
Also noticed the same issue with downloading an image file (JPG), so it seems to be more than just PDF.
- Michael McCoyJun 12, 2023Copper Contributor