Forum Discussion
Marcus Anthony
Apr 16, 2020Brass Contributor
Microsoft Edge for Mac sign in server error [2600]
Since updating to Microsoft Edge Version 81.0.416.53 for macOS, my Office 365 account has been permanently logged out of the browser. When I sign in, I receive a message prompt that reads...
Marcus Anthony
Aug 24, 2020Brass Contributor
drewhaege Yea, it's still not working for me either, since April 2020. I have given up on checking at this point. I uninstalled Edge.
TheRaulMillan
Aug 24, 2020Copper Contributor
Marcus Anthony I did get a response from Microsoft telling me that they are working on the problem, although I think is just an error message that is not being processed correctly. There are certain requirements for the profile sync to work, as described here:
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
For the sync to work with office 365 accounts you need to have one of these:
- Azure AD Premium (P1 and P2)
- M365 Business Premium
- Office 365 E3 and above
- Azure Information Protection (AIP) (P1& P2)
- All EDU subscriptions (O365 A1 or above, M365 A1 or above, or Azure Information Protection P1 or P2 for Students or Faculty)
The profile that I was trying to sync doesn't comply with any of these requirements, hence the 2600 error message. My outlook.com profile and other Office 365 accounts that do comply with the requirements, are working correctly.
My guess is that the error message is not being handled correctly.
- Marcus AnthonyAug 24, 2020Brass Contributor
TheRaulMillan It's definitely not being handled correctly, and frankly, I think it's ridiculous that M365 users are expected to fiddle with Azure settings to get it to work, let alone possibly pay extra for this feature when free Outlook users can use Edge Sync no problem.
- TheRaulMillanAug 24, 2020Copper Contributor
Marcus Anthony My guess is that they will add additional features for M365 accounts that will not be available to the free outlook.com users, but as of right now the error message does not help.