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Gerry5039's avatar
Gerry5039
Brass Contributor
Jan 26, 2020
Solved

Microsoft Edge falls at first hurdle

Microsoft Edge falls at first hurdle, it refuses to open once closed I have to restart my computer everytime I want to use Edge at least the Dev Channels always worked. Now I cant use the software at all and have had to go back to Firefox, which I did not expect.

 

Any news when this will be fixed, or do you not know about it.

  • Trying turning this off:
    Continue running background apps when Microsoft Edge is closed

    in here:
    edge://settings/system

    and by the way, since 2 months ago that you posted about this, have you tried uninstall/reinstalling it ?

    and also turning off your extensions temporarily see if it still happens
    edge://extensions/
  • Gerry5039's avatar
    Gerry5039
    Brass Contributor

    Gerry5039 

     

    I have found out the issue which is caused when you close Microsoft Edge, on going into Task Manager it shows 10 Microsoft edge listings that did not close properly. Once it reaches that amount it will not open Edge, I have to keep going in and clearing all, 10 listings when this happens, then I can carry on.

     

    When I close the browser it is not clearing in task manager that's where the problem is, does not do it in any other browser.

    • HotCakeX's avatar
      HotCakeX
      MVP
      Trying turning this off:
      Continue running background apps when Microsoft Edge is closed

      in here:
      edge://settings/system

      and by the way, since 2 months ago that you posted about this, have you tried uninstall/reinstalling it ?

      and also turning off your extensions temporarily see if it still happens
      edge://extensions/
      • Gerry5039's avatar
        Gerry5039
        Brass Contributor

        HotCakeX 

         

        Good man thank you I will try your recommendations and get back in a few days, many thanks.

    • Gerry5039's avatar
      Gerry5039
      Brass Contributor

      HotCakeX 

      Windows 10 Pro  1909 version 18363.592

       

      I am using the released version of Edge cant give you the version as it wont open.

       

      • HotCakeX's avatar
        HotCakeX
        MVP
        Thanks, no it's okay I know the version, have you tried reinstalling it? (choose to delete user data during uninstall) ?

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