Forum Discussion
Microsoft Edge falls at first hurdle
- Trying turning this off:
Continue running background apps when Microsoft Edge is closed
in here:
edge://settings/system
and by the way, since 2 months ago that you posted about this, have you tried uninstall/reinstalling it ?
and also turning off your extensions temporarily see if it still happens
edge://extensions/
What OS are you using?
Windows 10 Pro 1909 version 18363.592
I am using the released version of Edge cant give you the version as it wont open.
- Thanks, no it's okay I know the version, have you tried reinstalling it? (choose to delete user data during uninstall) ?
No I haven,t to be honest, and I dont want to until its fixed as I have too much to lose reinstalling it.
I dont understand how it passed Beta level with this fault. Is beyond me.
Gerry5039 thanks for letting us know. We're sorry to hear that you're encountering issues with MS Edge. I talked to one of our devs, and they suspect there might be an issue with your local task manager, which can be definitively determined by looking in the task manager for "zombies" running in the background.
And since these roadblocks seem to be with the Stable channel, you can look at some troubleshooting related to restarting and crashes here: https://support.microsoft.com/en-us/help/4023560, and/or reach out to support here: https://support.microsoft.com/en-us/contactus/
Fawkes (they/them)
Project & Community Manager - Microsoft Edge