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costinel's avatar
costinel
Brass Contributor
Jun 15, 2022

How to report bug when Edge is too badly damaged?

I would like to report an issue about Edge.


But when I click "Record my problem", the wizard is unable to start because the issue that I want to report has the same cause: in certain conditions with Edge open, the os cannot fork new processes.


Otherwise the system is running fine with Firefox/Chrome


How do you recommend to contact Edge team for such cases?

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Jun 15, 2022
    Are you able to send report without recording?
    In case you are using Windows 10 or Windows 11, you may report this issue using the Feedback Hub app in Windows 10 or Windows 11.
    • costinel's avatar
      costinel
      Brass Contributor
      Jun 15, 2022

      I've sent two reports: one with recording, but the issue was not manifesting, and previously one without recording while the issue was manifesting.

       

      I would try again from Feedback Hub (Win10) but when the issue occurs, I am not able to launch any new apps, so neither Feedback Hub.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Jun 16, 2022
        In case your issue occurred when your system is not working, you may take a recording using your phone or a digital camera and then copy it into your PC and send it. However, normally when there is failure, it will be logged and when you send a report it will be sent too.

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