Forum Discussion
How to remove autofill email from 'choose an account' part of Profile page in Microsoft Edge?
I'm trying to setup a new Profile in Microsoft Edge, one without an email.
Every time I click on the Profile button and bring up the Profile page, there is a little 'Choose an Account' section that autofills an old email that I don't use. I cannot find a way to remove this email.
10 Replies
The thing which worked for me, is well kinda starting from scratch, I recommend you to export your passwords to some csv file or something to import it later during the process, then you can delete the csv and stuff, dont try to backup data though as it will backup whole data and can bring back those annoying login suggestions in Edge too,
Otherwise if you have multiple browsers make a new clean profile in your other browser and import your edge stuff while exporting your passwords to a csv file, then you can reimport your logins from the csv file
(it can risk the emails login suggestions to come back again so I recommend you to manually login to websites by using the CSV as a reference for your passwords and re-logging-in into websites back manually, yeah a bit tedious but saves from the toolbar email-login suggestions.
So in my opinion its worth it, as in theory it should work as I have not tried the browser-profile-reimport thing yet, because I dont have critical login data on my PC so I just started fresh new beginning from scratch but yeah the below listed steps work as I have tried them.
But remember Edge should NOT be running during this process NOT EVEN IN BACKGROUND so I recommend to close Edge from the task manager too)
Step 1: press Win + R
Step 2: Enter %localappdata% and hit the Enter key
Step 3: Navigate to Microsoft/Edge from there, from within the Local AppData folder
Step 4: Delete User Data folder
Step 5: go back to Microsoft folder and navigate to Vault/(some random alphanumeric string) (For eg: Vault/A1B2CDEF-EF1H-IJ2K-LM3N... (some randomly long alphanumeric string as a folder name) folder, try to re-remember the date you tried to login into Edge (your own memory will be of great use here) and match your memory to the Date Modified column, if Date Modified column isnt there, unhide it by right-clicking any column within the list view and checkmark the Date Modified column and also checkmark File Type or Type column there and if you suspect that any VCRD (.vcrd) and VSCH (.vsch) file was around the date you tried logging into your Edge delete them even from the recycle bin but do NOT DELETE ANY VPOL (.vpol) file
Step 6: Now you can start you Edge browser but it will start as clean-as-new meaning all your Edge profile data will be lost though, but now those toolbar email-login suggestions will be gone forever.
Tried all the suggestions, even un- and reinstalled Edge. Also removed every registry entry containing that e-mail address as it was used only for installing.
Finally: Went to the Edge settings and unopted autostart and leave running in the background sliders. Then navigated to %localappdata%\Microsoft\Edge and deleted the User Data folder. Simple as that, clean start with Edge.
In 2025 it's still a problem. Microsoft won't fix it.
- For Windows, I think this is somewhere in Credential Manager. On macOS, I was able to remove all auto-discovered entries in this drop down menu by removing all entries in the Mac's keychain that matched "Microsoft". I deleted them all, but I suspect by just deleting the, "Microsoft Edge Safe Storage" item, that would do the trick. Note that a side effect of doing this is that you're logged out of all websites and need to log into them again.
It seems that whenever you use Edge to logon to a Microsoft service of some kind, that ID is retained somehow in this database. That's where Edge is picking it up from. Blowing that away resolves the issue. - Same problem here. I have
- deleted windows credentials in control panel
- uninstalled reinstalled onedrive (not from Store, from exe app)
- deleted Edge and Internet Explorer cookies and data
Nothing is working, when I open OneDrive, it keeps showing me my business account as a choice of login. I want to get rid of it in my personal computer JFriendly Has anyone ever figured this out? I've seen several posts on different sites suggesting that you can remove it by simply deleting the account from Windows Settings / Accounts..... NOT. I have customer PC's that have no account information whatsoever listed anywhere under the Windows Accounts page, but Edge somehow still has saved an account email from some prior user and has retained it under "Choose an Account" on these systems. This DOES NOT require a password to login, and consequently is a huge security risk. If you simply click on the suggested account, it logs into their account and obtains all links, saved passwords, & profile settings from whatever user is specifed. You can specify to disable Edge logins, but re-enabling brings that person's account login right back & the problem remains. If anyone knows how to resolve this, I'm all ears! Thanks
- Ist this still an case? I run in to the same problem ... and can't find a solution that works ...
Hello,
Can you try to remove the your e-mail account from the device ?
On Windows 10 (tested on Win 10 21h2)
Setting ==> Account setting
E-mail & account
Remove the problematic e-mail in Edge :
Note(s):
I tried the following things before coming to this solution and None of the below modification resolved the issue:
- create new profile
- remove my device from microsoft.com
- remove the e-mail address in HKLM (i searched my address through plain text)
- remove the problematic account from credentials manager
- delete the profile folder in %USERAPPDATA%/Microsoft/Edge (could not complete the operation, the folder was "open somewhere in the file system)
The problematic email was in the 'Email & accounts' settings page a while ago, but was removed and I cannot see it there now.
I honestly cannot find the email anywhere in my system, it just pops up as an autofill despite being removed everywhere I could remove it from.
Thanks for the help though.EDIT: I went and deleted all traces of the email from Registry Editor, yet it still shows up in Edge.
- If you want to just create a new profile without an email attached, the Add Profile button should be fine.
