Forum Discussion
Xaeon
Apr 13, 2022Copper Contributor
Error code: FACILITY_VISUALCPP/ERROR_PROC_NOT_FOUND
Since today I am getting this error in Edge Dev (version 102.0.1220.1). The entire browser has become unusable as nothing seems to work at all. All pages return the previously mentioned error, add-on...
- Apr 13, 2022One potential cause we've found for this is for users who have manually installed FFMpeg at some point. Can you see if the file C:\Windows\System32\ffmpeg.dll exists? If it does, try renaming it to something like ffmpeg2.dll and see if that helps. If it does, then you're hitting the known issue.
josh_bodner
Microsoft
We recently changed the way Edge loads DLLs, and that caused it to mistakenly load this version of ffmpeg instead of the version that normally ships with Edge. Most likely, none of you installed ffmepg like this directly though. Instead, it would have come as part of another application, likely some sort media player or transcoder. Do any of you have software from https://www.mediaplayercodecpack.com/ installed? It's already one culprit we've identified, but it would be helpful to know of any others.
Xaeon
Apr 15, 2022Copper Contributor
josh_bodner I have Handbrake 1.3.3 (https://handbrake.fr/docs/en/1.3.0/technical/video-codecs.html) as well and I have installed Shark007 Standard codec pack: https://shark007.net/standard.html Not sure which of those included the ffmpeg.dll, they both could have.
If the ffmpeg is now shipped with Edge, will it not being there cause any issues? If so, do you have the correct DLL for me?
- XaeonApr 15, 2022Copper Contributor
I see I also have this installed (version 2.1.8): https://www.windows10codecpack.com/
And that seems to be almost the exact same site as https://mediaplayercodecpack.com you mentioned