Forum Discussion
Moelli
Mar 03, 2020Copper Contributor
Edge Sync not working
Hi,
we are having problems with the Edge sync feature. We are running Windows 10 Build 1709 and 1909 together with a RDS serverfarm running on Server 2019 and Edge Build 80.xxx. Currently all users are having a profile with the NT style Domain\Username login user name. If we add an second Profile and login with the upn, everything is running fine.
How can we fix this issue?
Best regards
Stefan
3 Replies
- Hi,
what is the problem with sync exactly?
p.s build 1709 support ended:
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
(unless you are using Enterprise or Education editions in which case there is still 1 month of support remaining)- MoelliCopper Contributor
We know that the support for 1709 has ended a long time ago, but we are getting the error on both Versions.
If the user is loged in automaticly with domain\username we are getting an error "No synchronisation is available for this account.
And we can not change the login style to upn.
Stefan
- That's similar to this topic
https://techcommunity.microsoft.com/t5/discussions/sync-isn-t-available-for-this-account/m-p/1175942