Forum Discussion
Edge downloads are not completing
When I attempt to downlaod a file in Edge, the download never finishes. I end up with a file named something like "Unconfirmed nnnnnn.crdownload". If I attempt to close Edge I get a warning about the file downloading. I have waited hours for downloads to finish. Makes no difference. If I close Edge, I cannot delete the file. I have to reboot before I can delete these files.
(Dev - Version 121.0.2256.2 (Official build) stable app, dev channel (64-bit))
- mparentoCopper Contributor
The problem seems to have been fixed. It works well for me after updating to version 120.0.2210.77.
- accaferservicesincCopper Contributor
To all readers,
After I installed Edge version 120.0.2210.77 the issue was solved.
PROBLEM:
File stuck in unconfirmed xxxxxxx.crdownload state when using edge print feature save as pdf.
ROOT CAUSE:
There was an update on edge browser previous to the version mentioned above that triggered this bug. Old object references when scanning the file being downloaded locked the download.
SOLUTION:
Update your edge browser to version 120.0.2210.77, restart your browser and problem should be solved.
NOTE: I tested the same scenario in Chrome version 120.0.6099.72 to see if I was able to reproduce it but I was not successful. I am running these browsers on a windows 10 PC Professional release.
- Herrick2023Copper Contributor
I started having the same issue around 12/11/23, using Microsoft Edge version 120.0.2210.61 (Official build) (64-bit) to print a PDF file with "Save as PDF."
To delete the crdownload file, you don't have to reboot. Just end the Microsoft Edge task from the Task Manager.
Workaround: Print with "Microsoft Print to PDF" or Google Chrome
- DrThunderbuttCopper ContributorSeeing the same problem for "Save to PDF" and all downloads. They hang at the end there leaving the *.crdownload" file behind.
- JackBarteltCopper Contributor
KVallee yep, same here. edge is falling apart quickly. slow and laggy browsing, horrible sidebar function on workspaces, and now downloading. Dev edge was better, now its just as bad. switching back to chrome soon
- MarkMark_AlanCopper Contributor
KVallee I have discovered the file does download, and if you rename the file to what you intended including the PDF extension, then you can open the file. This is one workaround until Microsoft fixes this annoying issue.
- Same here, in Stable, Beta, Dev
- moryartyCopper ContributorFor me too. The stable version has this issue. I tried canary version and this problem is not there.
- moryartyCopper Contributor
- chenriquebastosCopper ContributorI have the same problem in version 120.0.2210.61 (Official Build)(64 bits).
I have 20 computers at the company with this same problem and the alternative I had was to put Google Chrome on all computers until Microsoft releases a correction update or explains what is happening with the correction.- chenriquebastosCopper ContributorOne of the solutions I saw was to save the PDFs when printing and select "Microsoft Print to PDF" which is saving normally.
- Mike_Wood_1975Copper ContributorSame issue here. Seems to randomly affect users. Installing canary is our temp fix until it's resolved. We've also had mixed luck with having users use Chrome OR printing to PDF using Kofax Power PDF.
- lexcynSteel ContributorWe are seeing the same in our environment, but only print to PDF or save to PDF in the printing dialog.
- Cathomia_1655Copper ContributorTake time to get everything download once again documents of provide.