Forum Discussion
josaxton
Microsoft
MicrosoftEdge downloads are not completing
When I attempt to downlaod a file in Edge, the download never finishes. I end up with a file named something like "Unconfirmed nnnnnn.crdownload". If I attempt to close Edge I get a warning about the...
Seems like Microsoft is aware and there is now a message in our admin center:
Title: Users may be unable to download files from various web apps using the Microsoft Edge browser
User impact: Users may be unable to download files from various web apps accessed through the Microsoft Edge browser.
More info: To work around this issue while we determine how to fix it, users can:
- Enable the option "Ask me what to do with each download" in the Microsoft Edge browser settings.
- While this option will require admin privileges to execute, users can also disable Defender process SenseCE.exe.
Current status: We've found two successful workarounds, which we've noted in the More info section of this communication. In terms of the investigation, we're working with some impacted users to gather Procmon logs, which capture various system processes and thread activity. We’re simultaneously reviewing information we gathered during a live troubleshooting session with an affected user to determine our next steps.
Scope of impact: Any user attempting to download files from the Microsoft Edge browser may be impacted.
Title: Users may be unable to download files from various web apps using the Microsoft Edge browser
User impact: Users may be unable to download files from various web apps accessed through the Microsoft Edge browser.
More info: To work around this issue while we determine how to fix it, users can:
- Enable the option "Ask me what to do with each download" in the Microsoft Edge browser settings.
- While this option will require admin privileges to execute, users can also disable Defender process SenseCE.exe.
Current status: We've found two successful workarounds, which we've noted in the More info section of this communication. In terms of the investigation, we're working with some impacted users to gather Procmon logs, which capture various system processes and thread activity. We’re simultaneously reviewing information we gathered during a live troubleshooting session with an affected user to determine our next steps.
Scope of impact: Any user attempting to download files from the Microsoft Edge browser may be impacted.
Could you probably provide me the link or name of the message in admin center?
Jonas_Stalder Here you go, but it seems that it's not showing up in all tenants, I look after a few tenants and is only showing in one of the tenants.
- MG697957 is the ID if anyone is looking
- I can provide you with our admin email. it is email address removed for privacy reasons
