Forum Discussion
Edge Beta just has black screen?
Hello,
One of my users suddenly today has mostly a black screen when running Edge Beta. Other browsers like Edge Legacy and IE work fine on the machine. I tried uninstalling and re-installing Edge and the problem persisted. Is there a way to reset edge from command line? I can't get to settings in browser. The buttons still work but aren't visible. I can't file feedback since it also comes up just as blank black window. Any suggestions?
7 Replies
hoyty76Here's the solution : https://youtu.be/rEpvoSHhBaQ
- Hi,
when you uninstalled Edge, did you also choose to remove user data when asked?
if you didn't, there are left over files that can cause problems - Did they try killing the GPU Process?
Rohit Yadav The user rebooted machine, did SHIFT shutdown and problem persists. It wasn't doing this yesterday?
hoyty76 Ask them to see if killing GPU Process from Browser Task Manager fixes it.
