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hoyty76's avatar
hoyty76
Iron Contributor
Apr 22, 2020

Edge Beta just has black screen?

Hello,   One of my users suddenly today has mostly a black screen when running Edge Beta. Other browsers like Edge Legacy and IE work fine on the machine. I tried uninstalling and re-installing Edg...
Rohit Yadav's avatar
Rohit Yadav
Bronze Contributor
Apr 22, 2020
Did they try killing the GPU Process?
  • hoyty76's avatar
    hoyty76
    Iron Contributor
    Apr 22, 2020

    Rohit Yadav The user rebooted machine, did SHIFT shutdown and problem persists. It wasn't doing this yesterday?

    • Rohit Yadav's avatar
      Rohit Yadav
      Bronze Contributor
      Apr 22, 2020

      hoyty76 Ask them to see if killing GPU Process from Browser Task Manager fixes it.

      • hoyty76's avatar
        hoyty76
        Iron Contributor
        Apr 23, 2020

        Thanks Rohit Yadav and HotCakeX for suggestions. The user got back to me and today it is working. Maybe the uninstall and reinstall combined with a reboot fixed it. Not sure.

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