Forum Discussion
Edge Beta crashing as of Jan 20, 2023 after update i guess
Edge Beta is crashing after 5 to 10 minutes of opening. Started Jan 20, 2023 late. Disabled the Edge WinView2 or whatever that is but didn't help. I have Edge standard open and there are no issues. Firefox isn't crashing either. I have searched high and low but don't see anything out there. I will just use another browser for now and wait to see if things change in a couple of days.
I guess this is more of an FYI
I got this lovely message in WinDbg
seems to be a bug with old Microsoft's telemetry client accessing memory it shouldn't be hmmm.
STACK_COMMAND: ~9s; .ecxr ; kb SYMBOL_NAME: msedge+1990790 MODULE_NAME: msedge IMAGE_NAME: msedge.dll FAILURE_BUCKET_ID: NULL_POINTER_WRITE_c0000005_msedge.dll!Unknown OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 110.0.1587.17 FAILURE_ID_HASH: {c171bb6a-7522-ae2f-5ecb-19c1b53d3623} Followup: MachineOwner --------- 0:009> ExceptionAddress: 00007ff9125e2ca0 (msedge!telemetry_client::IDataFieldVisitor::IDataFieldVisitor+0x0000000001990790) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000000000 Attempt to write to address 0000000000000000
126 Replies
- Working well for me so far this morning, no crashes yet (not using workaround any more) Thank MS. 🙂
- Happening in Linux as well.
- +1 on Fedora 37. Version 110.0.1587.17 (Official build) beta (64-bit)
Consistently crashes on my Ubuntu 18.04.6 LTS after few minutes. I have a couple of addons installed. Edge version 110.0.1587
I tried Eric_Lawrence's workaround, which failed for me the first time. Finally got it to work, but I had to do the following first:
1. Kill all active Microsoft Edge processes in Task Manager
2. Settings > Apps > Apps & Features > App List, search for "Edge"
3. Uninstall Microsoft Edge Beta(DO NOT SELECT or CHECK any boxes to clear anything. Only uninstall)
4. Re-download and re-install Edge Beta
( https://www.microsoftedgeinsider.com/en-us/download )
5. Go to Start > Run > copy and paste Eric_Lawrence workaround below:
msedge.exe --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService
Now, my crashes seem to have stopped for over 30 minutes now. (Whew!)If you reboot, you will likely need to repeat Step 5 again (and step 1, if needed)
Good luck all!- Thanks for the instructions. Working on it now. Is Beta still working normally for you? No more crashes?
- Eric_Lawrence
Microsoft
Redownload and reinstall should have no impact. It just puts the same bits back in the same place.
Ran into this issue with the AutoPatch Edge Beta for the test group we have setup. I went into the configuration profile and changed it to the stable version for the test group, however it doesn't change the channel, it still remains on beta.
Is there a way for the configuration profile to change it to the stable version in the meantime or do we just need to wait until beta is updated.
- Add me to the list.
Dave_Gleason_DGNorCal Same issue here running edge Version 110.0.1587.17 on Windows 11 Enterprise
- Eric_Lawrence
Sorry for the inconvenience. The fix should be released shortly. Until then a workaround may be:
- Close all instances (verify in task manager)
- msedge.exe --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService
If that doesn’t help, please retreat to the stable channel.
Thanks for the update.
I'm currently testing this workaround, will update shortly with results.
I've edited my shortcut and verified the arguments get passed
- That's exactly what I did and finally some peace of mind.
Now, when would it be time to change it back, and will we ever remember to do so?
- This worked for me.
I did, however start a terminal in the edge beta directory and started it that way
C:\Program Files (x86)\Microsoft\Edge Beta\Application
RUnning now for several hours without crash 🙂 - Thanks, but I tried another browser, and that works fine, I will use that from now on. It was a mess anyway to login with my Microsoft account on this forum 😞
- Same with me, we are part of the windows autopatch test group which getting the beta version Version 110.0.1587.17 (Official build) stable app, beta channel (64-bit)
- I'm in the same boat as you also due to Autopatch test group.
