Edge Beta crashing as of Jan 20, 2023 after update i guess

Edge Beta is crashing after 5 to 10 minutes of opening. Started Jan 20, 2023 late. Disabled the Edge WinView2 or whatever that is but didn't help. I have Edge standard open and there are no issues....

LezzaDezza

Jan 21, 2023

AndreStanko

I got this lovely message in WinDbg

seems to be a bug with old Microsoft's telemetry client accessing memory it shouldn't be hmmm.

STACK_COMMAND:  ~9s; .ecxr ; kb

SYMBOL_NAME:  msedge+1990790

MODULE_NAME: msedge

IMAGE_NAME:  msedge.dll

FAILURE_BUCKET_ID:  NULL_POINTER_WRITE_c0000005_msedge.dll!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  110.0.1587.17

FAILURE_ID_HASH:  {c171bb6a-7522-ae2f-5ecb-19c1b53d3623}

Followup:     MachineOwner
---------

0:009> 
ExceptionAddress: 00007ff9125e2ca0 (msedge!telemetry_client::IDataFieldVisitor::IDataFieldVisitor+0x0000000001990790)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000

AzureNYC

Copper Contributor

Jan 24, 2023

I tried Eric_Lawrence's workaround, which failed for me the first time. Finally got it to work, but I had to do the following first:
1. Kill all active Microsoft Edge processes in Task Manager
2. Settings > Apps > Apps & Features > App List, search for "Edge"
3. Uninstall Microsoft Edge Beta

(DO NOT SELECT or CHECK any boxes to clear anything. Only uninstall)
4. Re-download and re-install Edge Beta
( https://www.microsoftedgeinsider.com/en-us/download )
5. Go to Start > Run > copy and paste Eric_Lawrence workaround below:
msedge.exe --disable-features=msTriggeringSignalGenerator,msTriggeringUseAssetDeliveryService

Now, my crashes seem to have stopped for over 30 minutes now. (Whew!)

If you reboot, you will likely need to repeat Step 5 again (and step 1, if needed)

Good luck all!

Eric_Lawrence

Microsoft

Jan 24, 2023

Redownload and reinstall should have no impact. It just puts the same bits back in the same place.

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Edge Beta crashing as of Jan 20, 2023 after update i guess

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