Forum Discussion

lexcyn's avatar
lexcyn
Steel Contributor
Sep 10, 2026
Solved

Dev 155.0.4268.0 - HEVC cannot be played via hardware

Starting with Dev build 155.0.4268.0, HEVC content fails to playback throwing an error. This is attempting to use any hardware acceleration (NVIDIA, Intel, Qualcomm, etc). On the Stable channel, it s...
BUG
dev
Edge Dev
HEVC
  • Kelly_Y's avatar
    Kelly_Y
    Sep 28, 2026

    Hi lexcyn​ - This issue should be fixed in Beta v155.0.4283.24, which was just released.  If you are still having issues once updating to the newest Beta let us know.  Thanks for the feedback!  

    -Kelly

lexcyn's avatar
lexcyn
Steel Contributor
Sep 14, 2026

Yeah, I already did all of the troubleshooting hence the post. 

This was more just a warning to people of the issue and hopefully it does not make its way into the stable release, because we've seen that happen before, unfortunately.

Kelly_Y's avatar
Kelly_Y
Icon for Microsoft rankMicrosoft
Sep 15, 2026

Thanks for the feedback, lexcyn​ !  The team can reproduce the issue.  They are investigating!  

  • AaronMT's avatar
    AaronMT
    Brass Contributor
    Sep 22, 2026

    Looks like 

    Version 156.0.4285.0 (Official build) dev (64-bit) is also affected.

     

    In my case, When Twitch playback switches to 1440p on some streams (toggle) it sends HEVC, and Edge Dev 155's hardware HEVC decoder (the DXVA/Media Foundation path) fails within milliseconds of starting, and since there's no software HEVC fallback, playback dies and Twitch shows Error 3000.

    • Kelly_Y's avatar
      Kelly_Y
      Icon for Microsoft rankMicrosoft
      Sep 23, 2026

      AaronMT​ - Can you test using Edge Canary channel?  The fix should be versions higher than 156.0.4295.0.  Thanks! 

  • lexcyn's avatar
    lexcyn
    Steel Contributor
    Sep 15, 2026

    That is great news, thanks!