Forum Discussion
Dev 155.0.4268.0 - HEVC cannot be played via hardware
Because HEVC still works in Stable but fails in one Edge Dev build across several graphics vendors, treat this as a likely preview regression until diagnostics show otherwise. In the affected Dev build, open edge://gpu and confirm whether Video Decode is hardware accelerated. Then reproduce playback and inspect edge://media-internals to record the codec, decoder name, and any initialization error. HEVC in Edge depends on a working Windows decoder path and a valid HEVC Video Extension, so record whether the extension is installed instead of assuming the GPU alone is responsible. Compare the same clip in Stable without changing the driver first. Keep Dev updated and submit the diagnostic details through Edge Feedback, including the exact Dev version, GPU, driver, codec information, and a reproducible public test source. A temporary Stable-channel workaround is reasonable for affected media, but do not permanently disable graphics acceleration without confirming that it changes the failure.
- lexcynSep 14, 2026Steel Contributor
Yeah, I already did all of the troubleshooting hence the post.
This was more just a warning to people of the issue and hopefully it does not make its way into the stable release, because we've seen that happen before, unfortunately.
- Kelly_YSep 15, 2026
Microsoft
Thanks for the feedback, lexcyn ! The team can reproduce the issue. They are investigating!
- AaronMTSep 22, 2026Brass Contributor
Looks like
Version 156.0.4285.0 (Official build) dev (64-bit) is also affected.
In my case, When Twitch playback switches to 1440p on some streams (toggle) it sends HEVC, and Edge Dev 155's hardware HEVC decoder (the DXVA/Media Foundation path) fails within milliseconds of starting, and since there's no software HEVC fallback, playback dies and Twitch shows Error 3000.