Forum Discussion
HotCakeX
Mar 25, 2020MVP
Collections are not syncing properly, only half of them are synced
I'm using Windows 10 latest version with Mac 10.15.4 both running latest Microsoft Edge Version 82.0.459.1 (Official build) canary (64-bit) on Windows I have only 1 collection with few items in ...
- AnonymousMar 27, 2020
HotCakeX Good to know. One of our colleagues suggested trying to hit "Disable Sync" and then "Request Start" on that page. That will theoretically clear the local sync cache, but not permanently remove any sync data.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
HotCakeX
Mar 27, 2020MVP
Hi, yes I sent a feedback from the Mac VM. I updated both Edge canaries to the latest version
Version 83.0.461.1 (Official build) canary (64-bit)
now on Mac when I add a collection, I have to use the "Trigger GetUpdates" button at least once to force Edge on Windows to check for collection updates and get them from the cloud, after that the rest of the collections that I add on Mac automatically appear on Windows Edge and vice versa.
I think after Edge is left idle for sometime, it loses its connectivity and I have to reinitiate the connection, by pressing that button in edge://sync-internals
Version 83.0.461.1 (Official build) canary (64-bit)
now on Mac when I add a collection, I have to use the "Trigger GetUpdates" button at least once to force Edge on Windows to check for collection updates and get them from the cloud, after that the rest of the collections that I add on Mac automatically appear on Windows Edge and vice versa.
I think after Edge is left idle for sometime, it loses its connectivity and I have to reinitiate the connection, by pressing that button in edge://sync-internals
Anonymous
Mar 27, 2020HotCakeX Good to know. One of our colleagues suggested trying to hit "Disable Sync" and then "Request Start" on that page. That will theoretically clear the local sync cache, but not permanently remove any sync data.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
- Sergio CossioSep 18, 2020
Microsoft
Deleted It worked for me!!! Thanks for the tip
- HotCakeXMar 28, 2020MVPThanks, i will try it next time 🙂