Forum Discussion
Collections are not syncing properly, only half of them are synced
- DeletedMar 27, 2020
HotCakeX Good to know. One of our colleagues suggested trying to hit "Disable Sync" and then "Request Start" on that page. That will theoretically clear the local sync cache, but not permanently remove any sync data.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
HotCakeX Thanks for bringing this to our attention! Have you had a chance to submit feedback through the browser on the mac yet? And what happens if you try adding and deleting a test collection on the mac? And we just pushed a Canary update -- does this issue persist after updating?
Thank you!
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Version 83.0.461.1 (Official build) canary (64-bit)
now on Mac when I add a collection, I have to use the "Trigger GetUpdates" button at least once to force Edge on Windows to check for collection updates and get them from the cloud, after that the rest of the collections that I add on Mac automatically appear on Windows Edge and vice versa.
I think after Edge is left idle for sometime, it loses its connectivity and I have to reinitiate the connection, by pressing that button in edge://sync-internals
- DeletedMar 27, 2020
HotCakeX Good to know. One of our colleagues suggested trying to hit "Disable Sync" and then "Request Start" on that page. That will theoretically clear the local sync cache, but not permanently remove any sync data.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- Sergio CossioSep 18, 2020
Microsoft
Deleted It worked for me!!! Thanks for the tip
- HotCakeXMar 28, 2020MVPThanks, i will try it next time 🙂