Forum Discussion
AlexB
Jan 27, 2020Iron Contributor
Bing shopping not working in the UK
Hi there,
I've had some customers which I migrated to Edge beta complaining that they can't search for items on shopping tab. The results are only for US good and no results in the UK.
I guess Bing doesn't work for shopping anywhere outside the US?
AlexB thanks for raising this issue. Thanks also to your feedbacks, we are now aware of the issue that is setting back Bing defaults to the US market to a limited subset of Edge users (only users logged-in with AAD on Edge and with the Office New Tab Page are affected).
The issue can be removed by setting the NTP (New Tab Page) to Microsoft News. To do so, you just need to click on the toogle of the Edge home page (top right beside the search box) and select "Microsoft News" instead of "Office 365" (see image).
We expect to roll out a fix pretty soon.I'm sorry about the unexpected inconvenient and I want to thank you for the feedback.
Keep them coming!
Claudio
- I set my Bing country to UK, searched for "clothes" and it showed me the results.
Tried on Firefox, Edge Canary, Beta, Stable.
you can tell them to clear their cache and browsing data then try again.
set country to UK from Bing settings.- AlexBIron Contributor
HotCakeX ok, so not browser settings (in edge) or Windows profile, it has to be done in bing webpage itself.
Not sure if this is the best way forward with a computer which was deployed using autopilot in the UK, using Uk settings for everything, then bing defaults to US. Additional unecessary step in my opinion as in Chrome users never had to do that before, most likely the search mechanism picked up the location based on IP address
- Absolutely, Bing uses IP address location to set the country. but it shouldn't be a problem since UK users use UK IP addresses. or are they using VPNs?
as far as I know Google uses IP location too.