Forum Discussion

daibt's avatar
daibt
Brass Contributor
Oct 11, 2023

An error occurred. (Error code: 9) (Extra code: 0)

Hi All    I tried to update my EDGE, and got error as picture below. Could you help me how to fix it? I am using EDGE on Mac    
  • yeliex's avatar
    yeliex
    Oct 18, 2023

    CyrilYu run these commands would resolve the problem

    sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2

     

    then restart edge browser, open `edge://settings/help`, problem should resolved

     

    (found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)

CyrilYu's avatar
CyrilYu
Copper Contributor
Oct 17, 2023
I also find this very strange. No matter how you delete Edge, the 'login item' will never automatically download to your computer. However, on a Mac that has never had Edge installed, the 'login item' can be downloaded normally.
yeliex's avatar
yeliex
Copper Contributor
Oct 18, 2023

CyrilYu run these commands would resolve the problem

sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2

 

then restart edge browser, open `edge://settings/help`, problem should resolved

 

(found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)

  • congtri's avatar
    congtri
    Copper Contributor
    May 08, 2024

    yeliex after following your command, I faced error 8

    • Nuendo79's avatar
      Nuendo79
      Copper Contributor
      Jul 03, 2024
      Exactly my problem as well.
  • daibt's avatar
    daibt
    Brass Contributor
    Oct 18, 2023
    It works for me
  • tsanchai's avatar
    tsanchai
    Copper Contributor
    Oct 18, 2023
    There is n9 Mach in the first command. After I run the second command, then restart Edge. The problem is solved. Thank for information and fix
  • doncho's avatar
    doncho
    Copper Contributor
    Oct 18, 2023

    Thank you very much! This fixed my issue.


    Two things that people might neglect and which may cause this not to work for them:

     

    1. I am using a custom terminal, iTerm2. By default, the security settings do not allow non-Apple apps to change applications on the system. To enable this, one would need to allow "App Management" for the custom terminal (and restart the terminal). If you're using a custom terminal, without this change, it won't work!
    2. I almost gave up while waiting! Don't give up. The second command takes its time.


    yeliex, great job! Thank you once again!

    • Lucent_Starscape's avatar
      Lucent_Starscape
      Copper Contributor
      Oct 18, 2023
      That solution didn't work for me at first, but after I followed your steps it finally worked! Thanks for your reminder!
  • tsanchai's avatar
    tsanchai
    Copper Contributor
    Oct 18, 2023

    yeliex I can’t read your command. Can you please give complete command. The picture yo7 posted is truncated and I can’t see all of them. Thank for information

    • doncho's avatar
      doncho
      Copper Contributor
      Oct 18, 2023
      It's not a picture, it's code snippet. Select it all, and copy. Here it is, but not nicely formatted:

      sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
      sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2
  • CyrilYu's avatar
    CyrilYu
    Copper Contributor
    Oct 18, 2023
    Thank you, it worked for me!!! How do you get this solution? I mean how do you find it on that pkg file?
  • Feejus's avatar
    Feejus
    Brass Contributor
    Oct 18, 2023

    yeliex 

    While it may appear straightforward, I followed these steps, but unfortunately, they did not resolve the issue. Let me outline the actions I took:

     

    1 used AppCleaner to completely uninstall Microsoft Edge.
    2 then downloaded Microsoft Edge directly from the official Microsoft website.
    3 manually checked the LaunchDaemons folder to ensure there were no remaining Edge files.

     

    Finally, I executed the installation process for the Edge browser.
    I want to emphasise that I confirmed the absence of the mentioned file in the folder and executed the second command as suggested."

     

     

    Here is after running the commandStill getting the error

     

Resources