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JoelGuz's avatar
JoelGuz
Copper Contributor
Jan 19, 2024

Adding a Work Profile in Edge

Hello All,

 

I've come up with an issue which has brought me here.

When adding an additional Work profile (admin account) to my Edge Profile,

I keep getting an error message.

"Can't Sign in to mailto:email address removed for privacy reasons

this email address is already associated with another profile"

When I go to add the work (admin account) profile it has its own unique email address that it's not the one shown in error message" e.g mailto:email address removed for privacy reasons

mailto:email address removed for privacy reasons email address is the one I'm currently logged in and it works fine.

I want to add mailto:email address removed for privacy reasons  but it gives me above error message. I've signed out of my profile. I've deleted cookies/password etc.

 

FYI this has worked before with no issues so no sure why it's not working now.

I have the most updated password for my admin account that i want to add as a new profile.

 

It works Incognito mode in Edge and Chrome.

 

Any help is appreciated.
Happy Friday

1 Reply

  • TruthTalkDave's avatar
    TruthTalkDave
    Copper Contributor

    I keep getting this same error message on various profiles that have previously worked fine. This is so bad that I have switched my default browser back to Chrome, where I have no problems like this. Google Chrome is actually nice in that it asks which account to use as soon as I start it. I just click on the account, and I am on my way. Microsoft Edge just won't let me log in anymore on any account but one. 

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