Forum Discussion
MicrosoftA keychain cannot be found to store "Microsoft Edge"
With the previous dev update I got this "A keychain cannot be found to store "Microsoft Edge"" message. I chose "reset to defaults" and it cleared all my cookies etc, leaving me logged in but "not syncing". Then with today's update (84.0.495.2) I got the same message again. This time I canceled that dialog and the browser launched, still with "not syncing." So I signed out and signed back into my MSA profile and got a bunch of "A keychain cannot be found to store <various things Identity wants to store>." Now the browser is stuck in "setting up sync."
Suggestions on how to fix and whether more info is needed to report a bug?
Bruce
Bruce_LowekampAny suggestions? I've had to abandon Edge on that machine and go back to Chrome.
BruceBruce_Lowekamp We're sorry to hear that! A couple of questions for you:
- Have you tried any other MS Edge builds? If so, which, and what was the behavior?
- Have you had a chance to submit in-browser feedback and diagnostic logs? If not, feel free to send me a DM first, and I can give you a code to include. (This will help it get to the Sync team faster.)
- What OS are you using?
Thanks,
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- Bruce_Lowekamp
Deleted thanks. I hadn't used Edge for a couple of days but when I went to check it had been updated to yesterday's build, and apparently that resolved the problem I had seen with the previous two builds. So I guess I'm good for now.
Bruce
Bruce_Lowekamp Excellent, I'm glad to hear that did the trick. Please let us know if you encounter anything similar, and we'd be happy to take a deeper look.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Bruce_Lowekamp when I open new tab, Edge showing a popup and saying "Keychain Not Found" -in Version 87.0.666.0 (Official build) Canary (64-bit): MacOS, attached screenshot.
This issue seems to affect the content of this directory, too:
~/Library/KeychainsMS Edge will try to creat login.keychain-db.sb-xxxxxxxx-xxxxxx file repeatly, then the folder size will suddenly become very big (from less than 10MB becomes up to more than 1GB)
vixyao That's huge!!!!!!!
