Forum Discussion
A keychain cannot be found to store "Microsoft Edge"
Bruce_Lowekamp We're sorry to hear that! A couple of questions for you:
- Have you tried any other MS Edge builds? If so, which, and what was the behavior?
- Have you had a chance to submit in-browser feedback and diagnostic logs? If not, feel free to send me a DM first, and I can give you a code to include. (This will help it get to the Sync team faster.)
- What OS are you using?
Thanks,
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Deleted thanks. I hadn't used Edge for a couple of days but when I went to check it had been updated to yesterday's build, and apparently that resolved the problem I had seen with the previous two builds. So I guess I'm good for now.
Bruce
- DeletedMay 06, 2020
Bruce_Lowekamp Excellent, I'm glad to hear that did the trick. Please let us know if you encounter anything similar, and we'd be happy to take a deeper look.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- bodhidasguptaAug 12, 2020Copper Contributor
Deleted I faced it issue right today. On my Macbook Pro. Edge updated via the Microsoft Updater, and then when it re-opened, I get this error message - "A keychain cannot be found to store 'Microsoft Edge'". A new keychain had to be created and now all my previous passwords are lost !!!!
Please help restore !!!
- DeletedAug 19, 2020
bodhidasgupta Thanks for reaching out, and I'm sorry to hear that! If you haven't yet, can you please try uninstalling and reinstalling MSFT Edge? And can you please confirm what channel and version you're currently using?
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge