Forum Discussion
A heads up about Edge Classic Sync
- Apr 23, 2019
@akhator I just recieved confirmation from Microsoft Support that the support lead replicated the issue of Edge Classic installed on one computer failing to sync with Edge Classic on another computer when both Edge Classic and Edge Chromium are installed on the two computers. The lead also told me that the issue is going to be submitted to additional teams for review and resolution. The issue is tricky to test and isolate, but I am now confident that MS is aware of the issue and working on it.
This is probably not an issue for most Edge Chromium Insiders because few are doing what I am doing, testing Edge Chromium on three computers to allow me to compare performance in high-end, mid-range and low-end computing environments.
When Edge Chromium replaces Edge Classic, the problem will, of course, go away. But it is likely to take months for Edge Chromium to be released, and so the issue is something to be aware of as you test.
@akhator I've completed testing and have reached a preliminary conclusion that Edge Dev prevents Edge Classic from syncing between computers if both Edge Dev and Edge Classic sync through the same MSA. Uninstalling Edge Dev on an affected computer allows the computer to sync Edge Classic again.
I am attaching the test summary describing the issue for anyone who is interested.
I have reported the problem both through the Feedback button and though Edge Support, as you requested. Thank you for your effort on this issue.
- tomscharbachApr 23, 2019Bronze Contributor
@akhator I just recieved confirmation from Microsoft Support that the support lead replicated the issue of Edge Classic installed on one computer failing to sync with Edge Classic on another computer when both Edge Classic and Edge Chromium are installed on the two computers. The lead also told me that the issue is going to be submitted to additional teams for review and resolution. The issue is tricky to test and isolate, but I am now confident that MS is aware of the issue and working on it.
This is probably not an issue for most Edge Chromium Insiders because few are doing what I am doing, testing Edge Chromium on three computers to allow me to compare performance in high-end, mid-range and low-end computing environments.
When Edge Chromium replaces Edge Classic, the problem will, of course, go away. But it is likely to take months for Edge Chromium to be released, and so the issue is something to be aware of as you test.
- akhatorApr 23, 2019Former Employee
tomscharbach Thank you for all your effort and due diligence. We will look into this further.
- tomscharbachApr 25, 2019Bronze Contributor
akhator I recieved a progress report from Microsoft Edge Support lead on this issue (BUG 21314632) this afternoon: "I wanted to keep you updated, and let you know we are still digging into ways to fix this."