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Elliot Kirk's avatar
Elliot Kirk
Former Employee
May 01, 2019
Solved

*Updated 9/3* Syncing in Microsoft Edge Preview Channels

Syncing your browser data in Microsoft Edge Preview builds We heard your feedback and are committed to making sync a more reliable feature across devices. We’ve rebuilt our sync experience from the ...
  • akhator's avatar
    akhator
    May 18, 2019

    Hi All,

    We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.

     

    Ankur

     

    CC. @Mike_BNL   , @DiggsMcGee , @bassoprofundo  , @indospot  , @Stephen Berard , @billbyrnes 

     

     

akhator's avatar
akhator
Former Employee
Jul 10, 2019

ikjadoon thanks for reporting the problem. Can you send me a private message with a screenshot of your edge://sync-internals ? Can you also submit a feedback using the in-app feedback button and share your Microsoft account email with me so that I can locate your feedback? Thanks for your patience on this.

ikjadoon's avatar
ikjadoon
Bronze Contributor
Jul 10, 2019

akhator My apologies for the delay: the bug actually disappeared a day before the 77.0.211.2 update. I posted about it in this separate thread, but I forgot to follow up here:

 

https://techcommunity.microsoft.com/t5/Discussions/Sync-Broken-quot-couldn-t-connect-to-server-quot-How-do-we-get/m-p/743423/highlight/true#M6485

 

I did submit a few Smiley reports on 77.0.197.1, but suddenly, the issue fixed itself.

 

I've sent you a DM, just in case in shows anything from the previous issues, but, if not, fingers crossed it's fixed! If it happens again, I'll make sure to ping back.

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