Forum Discussion
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
Hi All,
We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.
Ankur
CC. @Mike_BNL , @DiggsMcGee , @bassoprofundo , @indospot , @Stephen Berard , @billbyrnes
Elliot Kirk Any known bugs with Sync on Dev 77.0.197.1, error "Sync isn't available right now. Check your settings and try again". Settings claims, "To resume sync, sign out and then sign in again."
I've signed out and back in 5x: Sync works for ~5 minutes and then the same "Error" again. Restarting the PC did not fix it, either. I've reported this bug via the Smiley, FWIW.
Anyone else having this issue lately? I've been signing in/out for a week now, haha!
ikjadoon thanks for reporting the problem. Can you send me a private message with a screenshot of your edge://sync-internals ? Can you also submit a feedback using the in-app feedback button and share your Microsoft account email with me so that I can locate your feedback? Thanks for your patience on this.
akhator My apologies for the delay: the bug actually disappeared a day before the 77.0.211.2 update. I posted about it in this separate thread, but I forgot to follow up here:
I did submit a few Smiley reports on 77.0.197.1, but suddenly, the issue fixed itself.
I've sent you a DM, just in case in shows anything from the previous issues, but, if not, fingers crossed it's fixed! If it happens again, I'll make sure to ping back.