Forum Discussion
Known Issue – Adblock causing errors on YouTube
Hello Insiders,
Our Media team has received a number of reports regarding a potential bug, so we wanted to loop you in on our findings. We’ve heard that a number of users who have the AdBlock (Plus) or Adblock for Youtube extensions installed are running into errors on YouTube videos. If you’re experiencing this bug, you will likely encounter a black screen on the video player when attempting to load a video on YouTube. (See the screenshot below.) We’ve found that this behavior is happening on all operating systems and all Microsoft Edge channels.
Here’s a screenshot of the error:
Image description: a black video player screen that says, “An error occurred. Please try again later.”
Thankfully, the team has also identified an easy workaround while they investigate this further. If you’re experiencing issues with YouTube and have either Adblock extension enabled, they recommend disabling the it then reloading the web page. Give it a try and let us know if it works in the comments below!
We’d love to know if you’re seeing this error message but not using an Adblock extension, or if the above workaround doesn’t resolve the error. If so, please submit feedback through Microsoft Edge by holding down Shift+Alt+I within the browser, or navigating to the “…” menu, selecting “Help and feedback,” then choosing “Send feedback.” Please include a detailed description of what you’re encountering, and select the checkbox to include diagnostic data.
Thanks for all of the feedback and we’ll let you know when this is resolved.
- The Microsoft Edge Team
The ad-block issues are the result of a 'coding war' between Google and developers of adblocking software and services. This has been noted in the mainstream tech press for some time, and promises from Google to advertisers is that their numbers will be more accurate in exchange for finding ways to disable the adblockers. The response from computer users is that the VPN providers now provide a much more effective screen, as well as masking information that leaks out of browsers or background tasks better than any plug-in or add on. This is a 'war' that Google didn't want, but has to engage in to protect their monopoly on ads and keep the free services running. It should be noted they are not entirely transparent about their costs and returns on what ads (or who they're from) that they allow to run on that service. It should be also noted that uBlock origin has at least one (and maybe others) developer that also works with Edge development as well. The issues for now are best solved by VPN features like 'clean web' on Surfshark, who is much farther along on controlling these issues than browser developers are. This is why VPN services have been growing the way they are in recent years, and will continue to do so. They have the resources and the coders to address those concerns.
Can Microsoft add a dislike button to better understand the community? This issue seems like MSFT didn't pay attention to the bug report and wanted a quick solution. Disabling AdBlocker is not a solution as others have pointed out.
Please add a dislike button to this post.- Just use a different AdBlocker. I've never even encountered this issue in my life. The Adblock and Adblock Plus developers are responsible for this more than Microsoft is.
- Is Microsoft planning to work on it or jus leave it unturned? Already 2 years have been over since discovery.
Adblock and AdblockPlus are also causing an issue
with a Solitaire game I play. If you can't finish the game
you can watch an ad to get 5 free/more cards.
It's blocking the add from playing.
If I go into the Settings and allow the page it works
once and then blocks it again.
So it isn't just the YouTube extension. It's Adblock (all),
I uninstalled ABP and it's been fine ever since.
Why have an adblocker only to disable it? as a "work a round"?
Google is very pervasive in intrusive on so many levels. I checked on cookies one company that 3rd parties to another 3rd party had 250 companies have access to Googled cookies and need to go through every one to disable cookies. That is why many have add blockers and you are asking us to disable it?
Adds block and intrude our workflow.
Please dig deeper and fix the glitch.
OH WAIT! Where is Microsoft's365Tube? That would solve the problem 🙂
- I am still getting that complete black screen when a video loads. Microsoft edge sucks. Really I feel like switching the browser. There is no focus on performance improvement, you just adding new features which break the browser. So improper planning.
disabled the AdBlock on chrome/window 10, and restarted the pc, still the same issue.
This issue was only affecting the Pre-Roll Ads. But Now it is also affecting the Mid-Roll Ads as well.
I believe the cause of the ABP issue is it will not update the lists.
Also the Ad is only blocked partially, hence the error. if you look at the bottom left corner of the player, you will see the video length which when paired with the Playback ID will be in line with the Ad that you would be seeing
ABP won't UpdateSearching the Internet one recommended solution is to delete all cookies. I did not want to delete them all, because I often check store local info only.
What solved the problem for me was deleting the cookies from Youtube only.
The instructions are here: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09- YOU TUBE HAS A BACKDOOR ON THE NET? SO IT CAN GET ANY INFO IT WANTS? CAPICE!!!
The Errors were only for the blocked ads that would have played, After the duration of the ads that would have played (shown in the screengrab), the video plays normally. One error per ad (typically 2 would have appeared per video)
- But youtube works correct on Ublock Origin and NoScript.
