Forum Discussion
Unable to configure Outlook for new users
Resolved!
..well sort of, anyway.
Turns out a few weeks ago, the staff at this client had no access to Focused Inbox. It simply wasnt available in the View options of Outlook.
To remedy that, we ran PowerShell on their tenant and ran the command
Set-OrganizationConfig -OAuth2ClientProfileEnabled $truethat configured Modern Authentication which is a requirement for the Focused Inbox feature. Focused Inbox then became available for all users and we thought that was the end of that matter .
It seems, however, that enabling Modern Authentication has broken the ability to use AutoDiscover in configuring Outlook profiles.
We've reversed the Modern Authentication command with
Set-OrganizationConfig -OAuth2ClientProfileEnabled $false...and in doing so, we can now add our new users into their Outlook profiles.
If reversing this command disables Focused Inbox again, we may need to revisit that, but that's less of a priority for us and one for another day!
Resolved!
..well sort of, anyway.
Turns out a few weeks ago, the staff at this client had no access to Focused Inbox. It simply wasnt available in the View options of Outlook.
To remedy that, we ran PowerShell on their tenant and ran the command
Set-OrganizationConfig -OAuth2ClientProfileEnabled $truethat configured Modern Authentication which is a requirement for the Focused Inbox feature. Focused Inbox then became available for all users and we thought that was the end of that matter .
It seems, however, that enabling Modern Authentication has broken the ability to use AutoDiscover in configuring Outlook profiles.
We've reversed the Modern Authentication command with
Set-OrganizationConfig -OAuth2ClientProfileEnabled $false
...and in doing so, we can now add our new users into their Outlook profiles.
If reversing this command disables Focused Inbox again, we may need to revisit that, but that's less of a priority for us and one for another day!