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Teka Teka's avatar
Teka Teka
Copper Contributor
May 17, 2017

HCW Error when configuring the mail flow

Hi All, im trying to run the HCW and i have the below error when it reach the mail flow configuration.   HCW0000 PowerShell failed to invoke 'New-InboundConnector': Parameter count mismatch. An un...
exchange
office 365
Ryan Schellenberg's avatar
Ryan Schellenberg
Copper Contributor
May 19, 2017

I opened a ticket last night, and received this:

 

Title: Mail connector issue

User Impact: Administrators may be unable to create or modify mail connectors.

Current status: We've initiated the deployment of the fix and we'll continue to monitor service health throughout the deployment process.

Scope of impact: Your organization is affected by this event.

Start time: Monday, May 15, 2017, at 8:02 PM UTC

Preliminary root cause: A recent update to the environment, intended to resolve a previously existing code defect, caused the mail connector service to become degraded.

Next update by: Friday, May 19, 2017, at 12:00 AM UTC

Last Updated: May 18 2017 4:53PM UTC   

  • Allen Baker's avatar
    Allen Baker
    Copper Contributor
    May 19, 2017

    This seems to be quite and issue... and isnt half dragging on.

     

    I have lost the ability to set up a conector to inpremis.

     

    When setting it up im getting :

     

    Error - Parameter Count Mismatch

     

    Do we know how to update is being deployed, is it going to O365 or through Updates?

    • TomMucha1's avatar
      TomMucha1
      Brass Contributor
      May 19, 2017
      Looking at the incident Ryan posted, it sounds like it's a backend issue, so there should be nothing for us to update.
  • TomMucha1's avatar
    TomMucha1
    Brass Contributor
    May 19, 2017
    Good to know it's at least showing up on someone's dashboard! Went to go look at mine and nothing about this. It's read-only Friday, so I won't be testing anything out today! :D

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