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osamamansoor's avatar
osamamansoor
Brass Contributor
Nov 20, 2024

Microsoft Copilot Adoption

Hi,

For our organization (medium-sized business), we are exploring the deployment of Microsoft Copilot agents. We currently hold multiple licenses for Microsoft 365, including Office 365 Business Basic, Business Standard, and E3.

We have a few questions regarding the licensing and capabilities of Copilot agents:

License Requirement

  • To develop agents and allow usage for internal users only, is it correct that we require Microsoft Copilot Studio, which costs approximately $200/month for the entire tenant?

Capabilities of Microsoft Copilot Agents

  1. Knowledgebase and Visualization
    • If we create a bot with a knowledge base that includes sales data in tabular format (e.g., Excel columns and rows), can the agent generate visualizations, such as bar charts, based on the data?
    • Can the agent present other forms of data, such as images or graphs, beyond just textual responses?
  2. Database Integration and Actions
    • If we have a leave system with customized data stored in Oracle DB 19c or MySQL, can the bot connect to the database to perform actions?
    • For example, can the agent answer user queries such as "How many leaves are in my bucket?" or execute tasks like applying a leave based on user instructions?

We would appreciate detailed guidance on these capabilities and licensing requirements to help us plan our deployment effectively.

Thank you!

 

2 Replies

  • many of your answers are available in https://www.youtube.com/playlist?list=PLm72hmpTvOcvAS29Xk72BSO2MMCJ8_3na

  • miosu's avatar
    miosu
    Copper Contributor

    Hello. The tenant license for $200/25k messages is (was) an option to create custom agents with Copilot Studio. Since December 2024, a pay as you go plan is available: https://learn.microsoft.com/en-us/power-platform/admin/pay-as-you-go-overview. In my opition in most cases the better option. You do not need a 200$ license during development and test and also during prodution, you only pay what is consumed. The technical features are limited, but all use cases you described above are possible (API/gateway and some citizen development is needed). 

    For example displaying data with adaptive cards: https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/adaptive-cards-overview. But be aware, that Copilot Studio itself cannot create dynamic visualizations from data (graphs from tables).

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