Forum Discussion

unslog's avatar
unslog
Brass Contributor
Jun 11, 2026

End users not seeing the option "Select Brand" from PowerPoint Copilot

Hello

I have followed the instructions in this guide https://learn.microsoft.com/en-us/microsoft-365/copilot/enterprise-brand-manager to push out a brand kit to end users, however very frustratingly, users do not have access to the "Select Brand" option within PowerPoint Copilot setting (i.e. PowerPoint.Cloud.Microsoft web instance) 

 

Steps i performed over a week ago!

1- Enabled enterprise Brand Manager policy - Config.office.com

2. Created a Brand Kit ( https://m365.cloud.microsoft > Waffle Menu > Create > More... > Brand Kits. Ensured it's published adn Official)

3. Brand kit is published and Official, see below

* Screenshot place holder - Forbidden by microsoft! *

 

 

I have tested this on over three different users via PowerPoint.Cloud.Microsoft and desktop app

All of these users have Copilot Premium licenses for more than a few months!

 

MY EXPERIENCE

I seem to be the only user that has this option "Seelct Brand";

 

* Screenshot place holder - Forbidden by microsoft! *

 

 

 

END USER EXPERIENCE

This is what the end user within the same tenancy, and is deffo logged into their business account;

* Screenshot place holder - Forbidden by microsoft! *

 

 

End users can access the Official Branding Kit;

 

This is becoming very frustrating and shoud just work!

 

Please help

1 Reply

  • gratnellsuser's avatar
    gratnellsuser
    Copper Contributor
    Jun 19, 2026

    Hi, I am having similar issues. One thing that is working is if colleagues open the Copilot app and go to "Create" (either on the left hand menu, or click on the square of squares/app launcher to see the create option) and then above the prompt section, select "Design a Banner" or "Design a Poster". Some of these create options allow you to select a "brand" or "style" in the box where you write the prompt. When you click on "brand" or "style", the official brand kit appears as one of the options the user can select. This works for everyone in my organisation, so my brand kit is clearly published but I also can't see an option to select a brand in PowerPoint or Word. And weirdly, even in the "Create" section of Copilot, if you select "create a presentation", it doesn't show our presentation template. However, if you go to "more" in the "Create" section, and select "brand kits" or "brand templates", everyone can access our company kit from there. Very odd and not very intuitive!