Copilot in Outlook - email draft issue

Happy New Year y_s.

For the issues with Copilot in Outlook when drafting emails, here are a few troubleshooting steps you can try:

Check for Updates: Ensure that both Outlook and Copilot are up to date. Sometimes, updates can resolve compatibility issues.

Restart Outlook: Close and reopen Outlook to see if the issue persists.

Review Permissions: Make sure that Copilot has the necessary permissions to access and draft emails in Outlook.

Clear Cache: Clearing the cache in Outlook can sometimes resolve issues with add-ins and integrations.

Disable and Re-enable Copilot: Go to the add-ins section in Outlook, disable Copilot, and then re-enable it.

Check Internet Connection: Ensure you have a stable internet connection, as Copilot relies on online services to function properly.

Hope this helps 😊