Forum Discussion

y_s's avatar
y_s
Copper Contributor
Dec 18, 2024

Copilot in Outlook - email draft error

The user encountered an issue when attempting to create a draft in Outlook using Copilot. Despite being able to use the coaching function without any problems, an error message appeared when he tried to create an email message, as shown in the attached screenshot.

Note: The user has already tried rebooting the PC and app, and using a shorter prompt.

Is there a solution for this problem?

1 Reply

  • It is transient issues , happens on and off .. it should go away.. else you need to contact Microsoft Support for your particular tenant.

Resources