Copilot Studio agent behaves differently in Teams and the test pane

Hello,

We have built a topic-based agent in Microsoft Copilot Studio that uses SharePoint as a knowledge source and is published to Microsoft Teams.

We are seeing the following behavior:

1. The agent sometimes stops responding in Teams.
2. To make it respond again, we need to use commands such as:

/debug clearstate

/debug clearhistory

/debug conversationid

      3. One of our topics contains a Question node asking whether the user’s query was resolved.

      4. The question and its options appear correctly in the Copilot Studio evaluation/test pane.

      5. However, the same question never appears when the agent is used in Teams.

Has anyone experienced similar behavior?

Any troubleshooting guidance would be helpful.